1. Agreement and scope

These Terms and Conditions (“Terms”) apply to Simply List's website, customer dashboard, forms, telephone and electronic communications, automated and AI-assisted tools, and online services (collectively, the “Services”). “Simply List,” “we,” “us,” and “our” refer to the Simply List Georgia real estate brokerage.

By accessing or using the Services, creating an account, submitting a listing, or purchasing a service, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Services.

Optional analytics and advertising choices are managed separately from agreement to these Terms. Rejecting nonessential cookies does not prevent account access, checkout, or use of the core Services. The Privacy Choices control allows you to save, review, or withdraw those optional permissions.

2. Brokerage relationship and service scope

Visiting the website, requesting information, or starting an online form does not by itself create a brokerage or agency relationship. A brokerage relationship begins only as stated in an executed agreement with Simply List.

Simply List offers different service levels. A plan designed for seller independence may require the seller to handle pricing decisions, inquiries, offers, negotiations, documents, deadlines, and other transaction responsibilities. A plan with additional broker assistance includes only the services stated in the applicable agreement. Optional services require separate selection and may involve additional terms or fees.

We are a Georgia real estate brokerage, not a law firm, accounting firm, tax adviser, engineer, inspector, appraiser, surveyor, or environmental consultant. Information and forms made available through the Services are not a substitute for advice from an appropriately licensed professional.

3. Eligibility, authority, and accounts

• You must be at least 18 years old and legally capable of entering a binding agreement.
• You represent that the information you submit is accurate and that you have authority to act for the owner or other person identified in the submission.
• You are responsible for safeguarding login links, passwords, access codes, and devices used to reach the customer dashboard.
• If you add a profile photograph, you represent that you have permission to use it and understand that it may appear with messages visible to authorized users of the applicable file.
• You must notify us promptly of suspected unauthorized access or incorrect account information.
• You may not use another person's identity, account, signature, payment method, listing, or documents without authorization.

You consent to receive transaction and service communications electronically and to use electronic records and signatures where permitted. Communications may be delivered through the customer dashboard, authenticated website email, an in-site message center, or another address or channel associated with your account. You are responsible for maintaining a working email address, checking the dashboard, and using a compatible device. Promotional communications remain subject to the choices described in our Privacy Policy.

Dashboard and email notices are conveniences for managing the service. Unless a signed agreement or applicable law expressly provides otherwise, an automated notice, delivery status, unread indicator, or absence of a notice does not extend a contract deadline, create legal notice, confirm MLS publication, prove receipt by another transaction participant, or replace a document that must be formally delivered or signed.

5. Plans, fees, payment, and changes

Current plan descriptions may be viewed on our Pricing page. Prices, included services, third-party charges, eligibility requirements, and promotional offers may change before you enter an agreement. Your signed agreement and accepted order control the fees and services for your listing.

You authorize us and our payment providers to process amounts that you approve or owe under an applicable order or agreement. Depending on the service, fees may be due upfront, when a property is leased, at closing, when a listing is withdrawn or terminated, or upon another event described in the agreement.

Refunds, credits, cancellations, earned fees, and unpaid amounts are governed by the applicable order and signed agreement. A property failing to sell, lease, appraise, receive showings, or receive an acceptable offer does not by itself create a right to a refund unless the applicable agreement expressly provides one.

Online invoices, receipts, refund receipts, account ledgers, and pipeline estimates are provided as service records and operational aids. A refund may require confirmation and may take additional time to appear through the payment provider. Pipeline amounts are estimates and are kept separate from completed-payment and actual-revenue records.

Real estate brokerage compensation is fully negotiable. It is not fixed, controlled, recommended, or suggested by law, an MLS, or an association of REALTORS®. Any compensation offered to or requested by another broker is subject to the applicable agreement and the parties' negotiation.

6. Customer and seller responsibilities

You are responsible for reviewing all information and documents before approval or signature and for promptly correcting errors. You agree to:

• provide complete, current, and truthful ownership, property, listing, disclosure, showing, and transaction information;
• provide accurate contact information for buyers, cooperating brokers, attorneys, lenders, and other transaction participants and have a lawful reason to share that information with us;
• comply with fair housing, anti-discrimination, advertising, disclosure, safety, and other applicable laws;
• avoid discriminatory language, false or misleading claims, unauthorized content, contact information prohibited by MLS rules, and instructions that create safety or legal risks;
• protect keys, lockboxes, alarm and gate codes, showing instructions, occupied-property information, and confidential documents;
• monitor the dashboard and communications, meet deadlines, obtain needed professional advice, and respond to buyers, brokers, and Simply List as required by the selected plan;
• verify measurements, schools, zoning, permits, boundaries, utilities, association information, taxes, property condition, and other material facts; and
• promptly tell us about changes affecting availability, price, status, ownership, occupancy, showings, contracts, or closing.

We may refuse, pause, edit, remove, or require correction of material that appears inaccurate, unlawful, unsafe, discriminatory, infringing, inconsistent with an agreement, or noncompliant with MLS or platform rules.

The Services may suggest previously saved attorney, lender, cooperating-broker, or vendor records to reduce duplicate entry. A suggested contact must still be reviewed for the current transaction. We may standardize formatting, merge duplicates, or restrict incomplete directory entries, but the person submitting or selecting the contact remains responsible for verifying current details.

7. Fair housing and nondiscrimination

Simply List supports Equal Housing Opportunity. You may not use the Services to discriminate or express a preference, limitation, or exclusion in a housing-related advertisement, showing, negotiation, offer process, or transaction because of race, color, national origin, religion, sex, familial status, disability, or any other characteristic protected by applicable law.

We may reject, revise, pause, or remove content or instructions that create a fair housing concern and may decline or terminate service when permitted by an agreement and law. Customers may not instruct Simply List, cooperating brokers, showing services, or transaction participants to engage in unlawful discrimination. See our Fair Housing page and the official HUD fair housing resource.

8. MLS publication and listing distribution

When you approve publication, listing information may be submitted to FMLS, GAMLS, cooperating brokers, showing services, consumer real estate websites, search engines, data feeds, and other recipients permitted by the listing agreement and your distribution selections.

Listing Settings may allow an eligible customer to choose whether the Simply List property page displays the asking price, detailed property information, public disclosure downloads, or a property flyer download. These controls apply only to the Simply List website. They do not amend the listing agreement, remove required information from an MLS, change brokerage or disclosure duties, or require an MLS, search engine, public-record source, or syndicated website to make the same change.

You are responsible for reviewing these settings and the resulting public page. A setting change may take a short time to appear because of website or browser caching. Disabling a download does not recall copies previously downloaded or lawfully distributed. Simply List may override or disable a setting when reasonably necessary for legal compliance, MLS rules, security, accuracy, or performance of the applicable agreement.

After a listing that was previously published becomes closed, cancelled, expired, or withdrawn, Simply List may retain a limited public property archive at the same address URL. The archive may display the property address, one previously published primary photograph, basic property facts, the last advertised price, and historical status. It does not accept property inquiries, provide document or disclosure downloads, or represent that the property remains available. When the same address is listed again, earlier listing cycles may point search engines to the newest public record for that address.

Distribution, display, correction, removal, and timing are partly controlled by third parties. We cannot guarantee that every website will display a listing, display every field correctly, update immediately, preserve photo order or formatting, generate a particular number of views or inquiries, or remove all copies after a status change. Some listing and sale information may remain available through MLS history, public records, broker systems, archives, or other lawful sources.

We do not guarantee a sale or lease, a particular price, appraisal, closing date, search ranking, website placement, number of showings, buyer response, or transaction outcome.

Any savings, commission comparison, home value, fee example, market statistic, performance figure, or financial illustration on the website is an estimate or historical example based on stated or assumed facts. Actual results vary, and past performance does not guarantee a future result. Independently verify figures that matter to your decision.

9. Listing inactivity, archiving, deletion, and data retention

An unfinished listing workspace may receive reminders when a required customer step remains incomplete. If the step is still incomplete and the customer has not confirmed that work is continuing, Simply List may cancel the incomplete workflow and move the file to Archived after 30 days of inactivity. Archived does not mean permanently deleted.

An authorized customer may follow the reminder link, sign in, and select Yes, Keep My Listing before the file is archived. A successful confirmation restarts the 30-day inactivity period. It does not submit or publish the listing, change its MLS or file status, alter saved information, waive a fee or deadline, or amend an agreement. Completing the outstanding required step may also move the workflow forward. Automated reminder delivery is a convenience and is not guaranteed.

Archiving an unfinished listing, closing a file, removing a document from customer view, and permanently deleting a stored record are different actions. We may retain listing, order, payment, communication, activity, document, and transaction records for service, brokerage, MLS, accounting, tax, security, insurance, dispute, and legal-compliance purposes. A request to delete information remains subject to applicable recordkeeping duties and lawful exceptions.

After a file closes, the customer workspace may continue to show the customer's uploads, transaction contracts, disclosures, receipts, and settlement statement when applicable. The signed brokerage agreement and working contract-form library may be removed from customer access while retained internally when required. Listing information and the primary property photograph may remain. Secondary listing photographs are scheduled for permanent deletion 30 days after file closure, subject to backup, legal-hold, dispute, operational, and recordkeeping requirements.

Georgia Rule 520-1-.10(4) requires brokers to maintain covered sales contracts, brokerage engagements, closing statements, leases, and other transaction-related records for three years. Buyer contract attachments are retained for at least three years after that buyer contract is terminated or the listing file is finally closed or withdrawn and are generally scheduled for permanent deletion after that period, unless a legal hold, open dispute, investigation, or longer recordkeeping requirement applies. Limited audit information may remain after an attachment is deleted so the brokerage can document the activity. Customers should download and retain the records they may need.

A limited public property archive may remain under Section 8. Copies retained by an MLS, syndicated website, public-record source, closing participant, or other independent third party are controlled by that party and may remain outside our direct control. Additional details appear in our Privacy Policy.

11. Acceptable use

You may not attempt to disrupt or bypass security; access another user's information; upload malware; scrape or harvest personal information; reverse engineer the Services; interfere with website operation; impersonate another person; use automated systems in a manner that burdens the Services; or use the Services for fraud, harassment, discrimination, infringement, or any unlawful purpose.

We may suspend or terminate access when reasonably necessary to protect customers, the public, Simply List, an MLS, a vendor, or the integrity of the Services. Suspension of website access does not eliminate obligations under a signed agreement.

12. Third-party services and links

The Services may depend on or link to independently operated MLS systems, telecommunications carriers, voice and speech-recognition providers, AI-service providers, hosting platforms, showing platforms, e-signature providers, payment processors, email providers, analytics and advertising services, real estate websites, and other vendors. Their availability, terms, privacy practices, and performance are outside our direct control. A link or integration does not mean we endorse every statement, product, or practice of the third party.

Voice and AI-service providers may process caller audio, recognized speech, call metadata, and structured prompts or responses as needed to deliver, secure, troubleshoot, and maintain the configured service. Provider outages, recognition errors, delays, retention, and other limitations may affect the experience. The data practices and caller choices for Simply List's use of these tools are described in our Privacy Policy.

Where you permit marketing measurement through the website's cookie controls, we may use advertising measurement providers, including OpenAI Ads, to record visits to new-order pages and completed orders. Advertising attribution is an estimate and we do not guarantee that every visit or order will be attributed to a particular advertisement. Details and available choices are described in our Privacy Policy.

Where you grant analytics-cookie consent, our native heatmap tools may measure anonymous click locations, scrolling, and visible-page engagement on public pages. These tools are intended to improve navigation and usability and are not screen recordings. Logged-in customer and office activity is excluded from public click overlays. Separate internal operational reporting may record an authenticated account's page path without its query string, page title, website or administrative context, and visible time. Keystrokes, form values, communications, document contents, and logged-in click coordinates remain excluded as described in our Privacy Policy.

Where you grant analytics-cookie consent, Google Analytics and our first-party reporting may record privacy-limited events across the public customer journey, including visits, searches, inquiries, account creation, checkout starts, paid orders, refunds, agreement completion, and listing publication. Purchase and refund reporting uses verified payment records and stable transaction identifiers to reduce duplicate reporting. Analytics reporting is approximate and does not replace payment, accounting, or transaction records.

Our internal operational reports may count completed listing orders from business records regardless of analytics consent. These aggregate order totals are separate from visitor-level analytics and do not cause nonconsented activity to be sent to analytics or advertising providers.

13. Intellectual property and copyright concerns

Except for customer content and third-party material, the Services-including website design, text, graphics, logos, software, workflows, and compilations-are owned by or licensed to Simply List and protected by applicable intellectual-property laws. These Terms provide a limited, revocable right to use the Services for their intended purpose; they do not transfer ownership.

If you believe material displayed through the Services infringes your copyright, send a written notice to Listings@SimplyListAtlanta.com identifying the copyrighted work, the material at issue and its location, your contact information, a statement of good-faith belief that the use is unauthorized, a statement under penalty of perjury that the notice is accurate and you are authorized to act, and your physical or electronic signature. We may remove or restrict challenged material while reviewing a properly submitted notice.

14. Disclaimers and limitation of liability

To the fullest extent permitted by law, the website and online tools are provided “as is” and “as available.” We do not warrant uninterrupted or error-free operation, compatibility with every device, or the accuracy of third-party data, public records, automated calculations, website estimates, or information supplied by other users or transaction participants.

Automated, AI-assisted, speech-recognition, transcription, summarization, search, and routing features are also provided “as is” and may be unavailable, delayed, incomplete, or inaccurate. You remain responsible for confirming material information through the applicable dashboard, written document, MLS record, signed agreement, or qualified professional. Do not rely on an automated conversation to deliver a legal notice, meet a deadline, report an emergency, submit or accept an offer, change a listing, or obtain access to a property.

To the fullest extent permitted by law, Simply List and its owners, brokers, personnel, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, lost opportunities, lost data, or business interruption arising from the website or online tools.

For a claim arising solely from the website or online tools and not governed by a separate signed agreement, our aggregate liability will not exceed the greater of the amount you paid us specifically for the affected online service during the six months before the event giving rise to the claim or $100. Limitations in a signed agreement control claims arising from brokerage or transaction services. Nothing in these Terms excludes liability that cannot lawfully be limited.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Simply List and its owners, brokers, personnel, and service providers from third-party claims, losses, liabilities, and reasonable costs arising from content or information you submit; your violation of these Terms or applicable law; your infringement of another person's rights; or your unauthorized use of an account, property, photograph, document, signature, or payment method. This section does not apply to the extent a claim was caused by the party seeking indemnification.

16. Governing law and general terms

Georgia law governs these Terms without regard to conflict-of-law principles. Any court proceeding concerning these website Terms that is not controlled by another signed agreement must be brought in a state or federal court with jurisdiction in Cobb County, Georgia, and each party consents to that venue and jurisdiction.

If a provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our written consent. We may transfer these Terms in connection with a business reorganization or transfer.

Sections concerning intellectual property, content licenses, fees owed, disclaimers, liability limitations, indemnification, governing law, and provisions that by their nature should continue will survive termination. Electronic copies and records may be used as originals to the extent permitted by law.

17. Changes to the Services or Terms

We may modify the website, online tools, or these Terms. Revised Terms become effective when posted with an updated effective date, unless a later date is stated. Changes do not rewrite a previously signed agreement unless that agreement permits the change or the parties agree in writing.